Julie Ford

Municipalities are heading into 2025 with plenty of opportunities to tackle new challenges. From managing budgets to addressing workforce dynamics and enh...

ThoughtExchange Acquires Sparrow Connected, Solidifying Leadership in Engagement and Communications

Municipalities play a vital role in maintaining thriving communities, delivering essential services, and addressing citizens' needs. As we begin 2025, mun...

In municipalities, where a significant portion of the workforce consists of deskless employees such as maintenance crews, sanitation workers, transit oper...

As 2025 approaches, internal communications professionals in municipalities across North America face evolving expectations from their diverse workforces.

In municipalities, employeemental health and wellness is increasingly becoming a focal point, as both desk-based and deskless staff face unique stressors.

In municipal operations, deskless workers—such as public works teams, first responders, and sanitation workers—play a vital role in delivering essential s...

Effective internal communication is crucial for any organization, but municipalities face unique challenges.

Municipalities play a crucial role in keeping communities running smoothly, from maintaining infrastructure to ensuring public safety.