Julie Ford

Municipalities rely on a diverse workforce, from office staff to field employees, making effective communication essential to engagement.

As internal communications (IC) and HR professionals continue to navigate the evolving workplace, new business terms have emerged in response to changes l...

Miscommunication or breakdowns in internal communications of an oil & gas company can have catastrophic consequences, including safety risks, environmenta...

Engaging Gen X municipal deskless employees, who often work in roles like public safety, utilities, and public works, requires a tailored approach to meet...

Strong communication channels ensure that employees are well-informed, engaged, and prepared to deliver exceptional service.

Internal communication plays a critical role in ensuring that your teams—whether in claims processing, customer service, or sales—are aligned and informed...

The oil and gas industry is no stranger to change. Whether it’s new regulations, operational shifts, mergers, or evolving market conditions, change is con...

Internal communication in municipalities comes with unique challenges.

In retail, internal communications are particularly challenging, especially when a large percentage of your workforce is deskless.