Julie Ford

As 2025 approaches, internal communications professionals in municipalities across North America face evolving expectations from their diverse workforces.

In municipalities, employeemental health and wellness is increasingly becoming a focal point, as both desk-based and deskless staff face unique stressors.

In municipal operations, deskless workers—such as public works teams, first responders, and sanitation workers—play a vital role in delivering essential s...

Effective internal communication is crucial for any organization, but municipalities face unique challenges.

Municipalities play a crucial role in keeping communities running smoothly, from maintaining infrastructure to ensuring public safety.

Municipalities rely on a diverse workforce, from office staff to field employees, making effective communication essential to engagement.

As internal communications (IC) and HR professionals continue to navigate the evolving workplace, new business terms have emerged in response to changes l...

Miscommunication or breakdowns in internal communications of an oil & gas company can have catastrophic consequences, including safety risks, environmenta...

Engaging Gen X municipal deskless employees, who often work in roles like public safety, utilities, and public works, requires a tailored approach to meet...