Insurance companies have a diverse workforce—claims agents, underwriters, customer support representatives, and remote teams—all with different communicat...
Insurance companies have a diverse workforce—claims agents, underwriters, customer support representatives, and remote teams—all with different communicat...
Employee turnover is a growing challenge in the insurance industry. A recent study found that the insurance sector faces an annual turnover rate of around...
Internal communications (IC) has long been the behind-the-scenes function responsible for sending company-wide emails, updating the intranet, and drafting...
The insurance industry is constantly evolving—new regulations, AI-driven automation, compliance updates, and shifting customer expectations keep professio...
A long-time policyholder, confident in their insurer’s reliability, files a legitimate claim after a severe accident.
Burnout is a growing concern in the insurance industry.
Baby Boomers (born 1946–1964) hold a significant presence. With their experience and insights, Boomers are integral to the insurance workforce.
The insurance industry is always evolving, driven by shifting regulations, technological advancements, and market trends
The insurance industry operates at a relentless pace, with ever-evolving client demands, strict regulatory requirements, and diverse, often siloed teams.