digital transformation

April is Stress Awareness Month — a time to reflect on mental health and well-being in the workplace.

Insurance companies have a diverse workforce—claims agents, underwriters, customer support representatives, and remote teams—all with different communicat...

Employee turnover is a growing challenge in the insurance industry. A recent study found that the insurance sector faces an annual turnover rate of around...

Internal communications (IC) has long been the behind-the-scenes function responsible for sending company-wide emails, updating the intranet, and drafting...

The insurance industry is constantly evolving—new regulations, AI-driven automation, compliance updates, and shifting customer expectations keep professio...

A long-time policyholder, confident in their insurer’s reliability, files a legitimate claim after a severe accident.

Burnout is a growing concern in the insurance industry.

Baby Boomers (born 1946–1964) hold a significant presence. With their experience and insights, Boomers are integral to the insurance workforce.

The insurance industry is always evolving, driven by shifting regulations, technological advancements, and market trends