employee engagement (10)

In retail, where long hours, demanding customers, and high turnover are common, recognizing employees isn’t just a nice gesture—it’s essential.

Artificial Intelligence (AI) is revolutionizing how organizations manage internal communications.

As internal communications (IC) and HR professionals continue to navigate the evolving workplace, new business terms have emerged in response to changes l...

Engaging Gen X municipal deskless employees, who often work in roles like public safety, utilities, and public works, requires a tailored approach to meet...

Strong communication channels ensure that employees are well-informed, engaged, and prepared to deliver exceptional service.

The airline industry functions like a finely-tuned machine, relying on various roles—pilots, flight attendants, ground crew, baggage handlers, and mainten...

Inclusive language is an important aspect of creating a respectful and equitable workplace.

Generation Z, or Gen Z, is rapidly becoming a significant presence in the workforce. Born between the mid-1990s and early 2010s, this generation is unique...

Internal communication in municipalities comes with unique challenges.